Privacy Policy - Propty Holdings LLC

Last updated: May 22, 2026

1. Introduction

This Privacy Policy ("Policy") describes how Propty Holdings LLC ("Propty," "we," "our," or "us") collects, uses, stores, shares, and protects information obtained through our website, applications, onboarding forms, investor questionnaires, customer support channels, and related services (collectively, the "Services").

By accessing or using our Services, you acknowledge that you have read and understood this Policy.

2. Who We Are

PROPTY HOLDINGS LLC

7901 4TH ST N STE 300

ST. PETERSBURG, FL 33702

UNITED STATES

Email: help@proptyholdings.com

3. Information We Collect

We may collect the following categories of information:

A. Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Nationality and residency information
  • Passport or government-issued ID
  • Financial and employment information
  • Real estate investment preferences
  • Mortgage and financing information
  • Documents uploaded during onboarding or KYC processes

B. Automatically Collected Information

When you use our Services, we may automatically collect:

  • IP address
  • Browser type and device information
  • Operating system
  • Usage activity and analytics
  • Session recordings and diagnostics
  • Cookies and tracking technologies

C. Information From Third Parties

We may receive information from:

  • Identity verification providers
  • Banking and payment partners
  • Mortgage and lending partners
  • Analytics providers
  • Marketing platforms
  • Fraud prevention providers

4. How We Use Information

We may use your information to:

  • Provide and operate the Services
  • Process onboarding and KYC verification
  • Facilitate real estate investment workflows
  • Match users with lenders, title companies, agents, or service providers
  • Respond to support requests
  • Improve our products and user experience
  • Prevent fraud, abuse, or unauthorized access
  • Comply with legal and regulatory obligations
  • Send transactional communications
  • Send marketing communications where permitted by law

5. Legal Basis for Processing

Depending on your jurisdiction, we process information based on performance of a contract, compliance with legal obligations, legitimate business interests, or your consent.

Where consent is required, you may withdraw it at any time by contacting us.

6. Sharing of Information

We may share information with service providers, financial and real estate partners, legal or regulatory authorities, and parties involved in corporate transactions where permitted by law.

Service Providers

Third parties that help us operate the Services, including:

  • Hosting providers
  • Cloud storage providers
  • Analytics providers
  • Identity verification providers
  • Customer support tools
  • Email and communications platforms

Financial and Real Estate Partners

We may share relevant information with:

  • Mortgage lenders
  • Title companies
  • Real estate professionals
  • Banking partners
  • Insurance providers

Legal and Regulatory Authorities

We may disclose information:

  • To comply with applicable laws
  • In response to legal requests
  • To prevent fraud or illegal activity
  • To protect rights, safety, and security

Corporate Transactions

Information may be transferred in connection with:

  • Mergers
  • Acquisitions
  • Asset sales
  • Financing events

7. Data Retention

We retain information only as long as reasonably necessary to provide Services, comply with legal obligations, resolve disputes, and enforce agreements.

We may anonymize or securely delete data when no longer needed.

8. Cookies and Tracking Technologies

You may manage cookie preferences through your browser settings.

We use cookies and similar technologies to:

  • Operate the platform
  • Remember user preferences
  • Analyze traffic and usage
  • Improve performance
  • Support security and fraud prevention
  • Measure marketing effectiveness

9. Communications

We may contact you through email, SMS, phone calls, or push notifications.

These communications may include account updates, security notifications, transactional notices, support responses, and marketing communications.

You may opt out of marketing communications at any time using unsubscribe instructions or by contacting us.

10. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect your information.

However, no method of electronic storage or transmission is completely secure, and we cannot guarantee absolute security.

11. International Data Transfers

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate.

By using the Services, you consent to such transfers where permitted by applicable law.

12. Your Privacy Rights

To exercise your rights, contact us at help@proptyholdings.com.

Depending on your jurisdiction, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion
  • Restrict or object to processing
  • Request portability of your data
  • Withdraw consent
  • Opt out of marketing communications

13. Children's Privacy

Our Services are not directed to individuals under 18 years old. We do not knowingly collect personal information from minors.

14. Third-Party Services

Our Services may contain links or integrations with third-party services. We are not responsible for the privacy practices of third parties.

Users should review applicable third-party privacy policies separately.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website with a revised "Last Updated" date.

Continued use of the Services after changes become effective constitutes acceptance of the revised Policy.

16. Contact Us

If you have questions regarding this Privacy Policy or our data practices, contact us at:

PROPTY HOLDINGS LLC

7901 4TH ST N STE 300

ST. PETERSBURG, FL 33702

UNITED STATES

Email: help@proptyholdings.com